Microsoft Teams Up With Parature to Enhance Customer Service in Dynamics

Yuri Arcurs / Shutterstock.com It’s pretty much a given that any business function that exists these days is moving to the cloud. Tracking sales contacts and leads? Salesforce.com. Marketing? Marketo. Human resources? Workday. Running your business? Netsuite. Even customer service has started a shift to the cloud, and a company that specializes in precisely that … Continue reading

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